References
Our customers are organizations with a strong focus on high availability, quick reports and clear information about the services they provide. Here you can read about our latest solutions and assignments.
Nordic Telecom Operator, Compose IT and IBM
A Nordic telecom operator, Compose IT and IBM Managing multiple alarm systems to maintain network efficiency At this Nordic telecom operator, the network operations center (NOC) team monitors the company’s […]
State authority – Graphical decision support with alarm management
Development of a web-based system that focuses on integrating with other systems to display alarms geographically in real time. The focus was usability, performance and the ability to integrate with […]
Global Communications Provider – Network Data Collection
Compose IT has built a flexible system for collecting measurement data and inventory data from all of the customer’s network devices. The purpose of the assignment was to replace an […]
Government authority – Graphical decision support
Development of a central software used as a decision and information system for a large part of the business. The main purpose of the program is to combine and replace […]
Monitoring of all components of the entire digital IT infrastructure with AIOps at Region Blekinge
Similar to both private and public organizations, Region Blekinge had many IT systems and various monitoring techniques, but no central visibility or ability to respond to alarms and warnings in […]
Scalability and adaptability
Scalability and adaptability are key elements of Ivanti Neurons for ITSM that enable organizations to effectively grow and adapt their IT service management capabilities to meet changing business needs. These […]
Compose IT supplies case management systems to Ellevio
The electricity network company Ellevio has signed an agreement with Telia and Cygate to connect around 8,000 stations with an entirely new data communications network. The agreement spans 10 years. […]
Hemester 2020 – or COP secures radio waves on the lake
Hemester 2020 – or COP secures radio waves on the lake Are you also one of the close to 40% of the population who usually go abroad, but who this […]
KnowledgeBase – collects knowledge in the NOC
NOC, NOC – who there? We talk to Jonathan, IT consultant, who talks about what everyday life normally looks like for the management of an NOC – Network Operations Center […]
This is how IT availability in healthcare is secured with COP
Full monitoring of the entire IT system provides a true picture of IT availability Let’s start from the beginning. The customer had a vast array of different monitoring systems in […]
Transparency – A Business Issue with a Technical Solution
Transparency as a Critical Business Requirement Transparency has become an established trend across industries, often addressed with technical solutions. Håkan, a Senior Consultant at Compose IT in Östersund, shares his […]
600,000 hours of IT knowledge and experience in ITSM
How do you ensure that your company receives accurate deliveries from outsourced IT operations? When all infrastructure, support, and operations are handed over to a new IT provider overnight, it’s […]
COP in operation
Are you also looking for opportunities to gain control over your IT environment? Through central IT monitoring, COP, our customer gets better decision support for their business and, not least, […]
Analyze raw logs
Analyze raw logs, with Elastic it’s easy! What do you do when you have to maintain a system and need to know how the system is doing every day but […]
Public Transportation
The Client The client provides infrastructure services to the citizens of Stockholm. They operate a centralized Network Operations Center (NOC) that manages a wide variety of alarms and calls, covering […]
How do you measure availability?
The challenge How do you measure availability? Is it just about the device being reachable? Many providers of services and functions think exactly like that. As long as the device […]
Telecom Operator
The Challenge A telecommunications operator faced issues with an existing system for collecting statistics and presenting broadband service data via a customer portal. The existing solution, which had been technically […]
Global player in Telecom
The challenge The customer had a requirement to be able to present detailed information to its users in a “Customer portal” for its service delivery within GRX (GPRS roaming exchange). […]
Business Service Management
The Challenge As large parts of the business increasingly depend on a functional IT infrastructure and business-critical applications and systems span multiple operational areas, the need to monitor systems from […]
NextGenTel uses IBM Tivoli Netcool
About NextGenTel NextGenTel is the main challenger in broadband and broadband services in Norway. The company is wholly owned by TeliaSonera AB, the leading Nordic and Baltic telecommunications company. NextGenTel […]
