COP
Compose Operation Platform (COP) is a complete turnkey solution for centralized operations management. COP is built on the power of the fault-management solution from IBM Netcool and data management functions from Elastic. COP is supplemented with performance management from SevOne.
Compose Operation Platform (COP) is a complete turnkey solution for centralized operations management. COP is built on the power of the fault-management solution from IBM AIOps and data management capabilities from Elastic. COP is supplemented with performance management from SevOne. We have taken our experience from working with many customers in different segments and made a solution to manage what we see is important, adding features to enable flexible and efficient management of the operating platform over time.
COP is not just software. It is also the data models , processes and procedures in combination with the right tools that allow the solution to managed effectively.
If desired, in addition to installation, we offer complete operation and maintenance of the solution in addition to support for the included components from IBM, Elastic and SevOne.
Powerful
Error handling, the ability to aggregate events, from virtually any imaginable source and then normalize, deduplicate, correlate, and add operational and business context to each event is at the heart of the Compose Operation Platform. Through this, we can thereby automatically prioritize and filter out what is important.
Netcool is very powerful and was originally built to handle massive amounts of events in telecom environments, and can scale both horizontally and vertically to accommodate the most demanding environments.
We support solutions today in diverse environments ranging from traditional IT, telecom and physical infrastructure all the way to IoT solutions for global environments. Although most of our customers use COP for IT and IT-related environments, we also have customers that are not related to IT at all and manage events and alerts from things like escalators, elevators, machines, environmental systems, radio and even different types of lifting cranes.
Secure
Just as the architecture and usability are flexible, so is security. Everything from encryption of communications and data at rest, individual or role-based access to audit trails and context-based alarm access will be tailored to your needs.
The information created and managed by this operations platform can be very useful far beyond the front-line and second-line users of the operations center, and based on our experience we suggest making the information collected by the system available to a wider user community. The more the collected information is used in your organization, the higher the data quality and thus the value increases. It becomes a positive spiral.
AD integration and encryption of communications are included in the standard set and the system can be configured to meet your security requirements without affecting usability.
The COP has the capabilities required to be deployed in military grade environments.
Flexible
COP is very flexible. All fields, filters, views and attributes can be customized and adapted to your needs and your way of working.
This flexibility allows, among other things, that a new source system can be added without affecting the way you work and we see that the sources can be kept as simple as possible. This is made possible thanks to a design where your business logic is handled by the Compose Operation Platform, COP and not in the source systems themselves.
While we have an established best practice for implementing COP we want to emphasize that the solution is highly flexible and can easily be adapted to your specific needs and requirements.
Value
By using COP as your operations platform, you’ll have a solution that can support your efforts whether you’re running traditional ITIL, DevOps, or aiming for AIOps and Closed-Loop-Operation. Many of our customers use COP successfully while also having a mixture of these.
COP gives you both flexibility while having a robust core. For this, you can develop any number of solutions adapted to your processes, procedures and strategies.
There is a saying that the only constant is change and COP is designed with this in mind. Technologies come and go and monitoring systems and EMS (source systems) evolve with them. COP has the agility to adapt and adjust to these changes while remaining in line with any changes to your requirements as your business and your markets evolve.
If you don’t want to take our word for it, take a look at our customers: many of them have been running iterations of COP for 10+ years with the same core structure, event process, and central operating platform evolving and becoming more relevant and viable with time.
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